As patients plan services at Refreshed Aesthetic Surgery, they frequently need information about the various payment options. We hope the following information will be helpful. Our office staff is readily available to provide more specific information or answer any questions.
Financial Policy for All Patients
All consultations and/or office visits for non-surgical treatments with Dr. Miller incur a non-refundable $125 charge, regardless if procedures or treatments are performed or if Dr. Miller recommends no procedures, treatments, or surgeries be performed. The $125 may or may not be applied to treatments or surgeries based on office policy timelines. Payment is required for all non-surgical services at the time they are performed or prior in some cases. Payment for cosmetic plastic surgery is different and is as follows: A 20% deposit is due upon scheduling and the remaining balance is due in full at the time of your preoperative visit, 2 weeks prior to surgery.
- Cash or check: We accept cash, cashier's checks, money orders, and personal checks (accepted no later than 2 weeks prior to surgery). We do not accept out-of-state checks. There is a $50 fee for all returned checks.
- Credit cards: We accept Visa®, MasterCard®, Discover®, and American Express®.
- Optional financing plans: As a popular payment option, our staff members can assist you with applying for financing.
Cosmetic treatments and surgeries are not covered by insurance. For medical and reconstructive-related appointments and procedures, the applicable co-payments, co-insurance, and deductibles will be collected at the time of your office visits and prior to any procedures. All medical and surgical procedures performed will have separate fees in addition to office visit fees. These separate fees may also include pathology, anesthesia, and facility fees when applicable. Patients are responsible for any and all fees not paid by their insurance companies. Additionally, unforeseen complications and other issues arising from cosmetic surgery or treatments may not be covered by your insurance. These additional expenses are the financial responsibility of the patient.
Please be aware that our office does not accept many insurance plans, including Medi-Cal, CalOptima, Medicaid, any HMO insurance, worker's compensation cases, and some PPO insurance plans. As we may not accept your specific insurance plan, patients are responsible for checking with their insurance plans before they visit. We are associated with an insurance billing agency that will assist you in filing your insurance claim. This firm charges 6% for this service as an additional charge to your other payments.
If you must cancel or reschedule an appointment, we require at least 24 hours' notice before the scheduled appointment time. A charge of $85 will be applied to patients who miss their appointments or do not notify the office of a cancellation 24 hours in advance.